We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on Erain.com (and related Electric Rain, Inc sites) are always tailored to your current, designated preferences.

When you provide Electric Rain, Inc with your name (or alias), e-mail address, mailing address, or telephone number, and you "opt in," Electric Rain, Inc and Electric Rain, Inc representatives may use the provided information to alert you to product upgrades, special offers, updated information, classes, new services, and other Electric Rain, Inc related information. ("Representatives" include value-added resellers and authorized training partners.) Electric Rain, Inc does not offer, or allow the selling of, any user-provided information to third parties.

Electric Rain, Inc respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want Electric Rain, Inc or Electric Rain, Inc representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Electric Rain, Inc directly. As part of your preference flexibility, you'll always have the option to opt back in and have Electric Rain, Inc contact you based on your previous or new preferences. For instructions, please see the section "Contact Us," below.

If you choose not to register or provide personal information, you can still visit most Electric Rain, Inc Web sites; however, you will not have access to areas that require personal identification.

Electric Rain, Inc membership
Electric Rain, Inc offers free membership to all Erain.com visitors. In order to establish membership, visitors are requested to provide both personal information and preferences. This information is stored and protected by your user-established email and Password.

Electric Rain, Inc also utilizes visitor log files with our Web site. Once a user enters our site, a user session follows them through their click stream path. Examples of information being collected by these user sessions include the number of times a user came to our site(s), and the paths they took to get there.

Electric Rain, Inc uses the data collected from Web site visitor user sessions in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our Web site(s) and helps us identify potential navigation issues.

Security of Your Personal Information
Microsoft carefully protects the security of the personal information you provide. Personal information we collect is stored in password-controlled servers with limited access, and we protect this information from loss or misuse, and from unauthorized access, disclosure, alteration, or destruction. When sensitive personal information (such as a credit card number) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

How to update your personal information and preferences
You can help Electric Rain, Inc maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or your content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from Electric Rain, Inc, feel free to contact us at any time. Electric Rain, Inc Privacy contacts include:

E-MAIL: support@erain.com

POSTAL MAIL:
Electric Rain, Inc.
3100 Carbon Place, Suite 101
Boulder, CO 80301

If you change your e-mail or postal address, please contact Electric Rain, Inc. In order to make the appropriate corrections, please include both your old and new address.

Electric Rain, Inc would like to receive your comments and questions about this Privacy Policy

Please address comments or questions regarding the Electric Rain, Inc Privacy Policy to one of the addresses listed above (online, e-mail, or postal mail). Electric Rain, Inc may occasionally update, amend, or change this Privacy Policy based on user feedback and as needed or appropriate. If Electric Rain, Inc changes the Privacy Policy, we will notify you accordingly. All policy changes will be posted, and you will always have the opportunity to change your preferences.

Links
Electric Rain, Inc Web sites may contain links to other "non-Electric Rain, Inc" sites. Electric Rain, Inc assumes no responsibility for the content or the privacy policies and practices of such Web sites. Electric Rain, Inc encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours.

Privacy Complaints
Electric Rain, Inc takes its users' privacy concerns seriously. If you believe that Electric Rain, Inc has not complied with this Online Privacy Policy with respect to your personal information, you may write the Electric Rain, Inc Privacy Officer at the address indicated above.

In your letter, please describe in as much detail as possible the ways in which you believe that the Electric Rain, Inc Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that if you provide Electric Rain, Inc with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Electric Rain, Inc cannot guarantee that your most recent privacy preference will be honored.

Also, please note that Electric Rain, Inc is not responsible for the content or privacy practices of non-Electric Rain, Inc Web sites to which this Site or any other Electric Rain, Inc Web site may link. You should review the privacy policy of such sites before using the sites.