| At Electric Rain,
Inc we respect your right to privacy and we understand
that, as a visitor to Erain.com, you prefer to control
your own personal information and preferences. For
this reason, we may ask you to register or to provide
personal information and preferences when you visit
certain areas of Erain.com, download free software,
request information, or subscribe to Electric Rain,
Inc newsletters.
We will guard the personal information you share
with us to ensure the content, services, and advertising
that we provide on Erain.com (and related Electric
Rain, Inc sites) are always tailored to your current,
designated preferences.
When you provide Electric Rain, Inc with your
name (or alias), e-mail address, mailing address,
or telephone number, and you "opt in,"
Electric Rain, Inc and Electric Rain, Inc representatives
may use the provided information to alert you
to product upgrades, special offers, updated information,
classes, new services, and other Electric Rain,
Inc related information. ("Representatives"
include value-added resellers and authorized training
partners.) Electric Rain, Inc does not offer,
or allow the selling of, any user-provided information
to third parties.
Electric Rain, Inc respects the rights users
give us when opting to receive e-mail communications
and enforces internal policies to preserve those
rights. It is our objective to retain the long-term
ability to continue to communicate with our users.
If you do not want Electric Rain, Inc or Electric
Rain, Inc representatives to contact you, you
may "opt out" of this preference at
any time, whether you're online or contacting
Electric Rain, Inc directly. As part of your preference
flexibility, you'll always have the option to
opt back in and have Electric Rain, Inc contact
you based on your previous or new preferences.
For instructions, please see the section "Contact
Us," below.
If you choose not to register or provide personal
information, you can still visit most Electric
Rain, Inc Web sites; however, you will not have
access to areas that require personal identification.
Electric Rain, Inc membership
Electric Rain, Inc offers free membership to all
Erain.com visitors. In order to establish membership,
visitors are requested to provide both personal
information and preferences. This information
is stored and protected by your user-established
email and Password.
Electric Rain, Inc also utilizes visitor log
files with our Web site. Once a user enters our
site, a user session follows them through their
click stream path. Examples of information being
collected by these user sessions include the number
of times a user came to our site(s), and the paths
they took to get there.
Electric Rain, Inc uses the data collected from
Web site visitor user sessions in aggregate form
only and does not collect any personally identifiable
information. Use of this information helps us
better understand what users are seeking and learning
at our Web site(s) and helps us identify potential
navigation issues.
Security of Your Personal Information
Microsoft carefully protects the security of the
personal information you provide. Personal information
we collect is stored in password-controlled servers
with limited access, and we protect this information
from loss or misuse, and from unauthorized access,
disclosure, alteration, or destruction. When sensitive
personal information (such as a credit card number)
is transmitted over the Internet, it is protected
through the use of encryption, such as the Secure
Socket Layer (SSL) protocol.
How to update your personal information and preferences
You can help Electric Rain, Inc maintain the accuracy
of your personal information by notifying us when
you change your name, address, title, phone number,
e-mail address, or your content preferences. If
at any time you wish to update your information
or preferences, or you prefer to stop receiving
communication from Electric Rain, Inc, feel free
to contact us at any time. Electric Rain, Inc
Privacy contacts include:
E-MAIL: support@erain.com
POSTAL MAIL:
Electric Rain, Inc.
3100 Carbon Place, Suite 101
Boulder, CO 80301
If you change your e-mail or postal address,
please contact Electric Rain, Inc. In order to
make the appropriate corrections, please include
both your old and new address.
Electric Rain, Inc would like to receive your
comments and questions about this Privacy Policy
Please address comments or questions regarding
the Electric Rain, Inc Privacy Policy to one of
the addresses listed above (online, e-mail, or
postal mail). Electric Rain, Inc may occasionally
update, amend, or change this Privacy Policy based
on user feedback and as needed or appropriate.
If Electric Rain, Inc changes the Privacy Policy,
we will notify you accordingly. All policy changes
will be posted, and you will always have the opportunity
to change your preferences.
Links
Electric Rain, Inc Web sites may contain links
to other "non-Electric Rain, Inc" sites.
Electric Rain, Inc assumes no responsibility for
the content or the privacy policies and practices
of such Web sites. Electric Rain, Inc encourages
you to read the privacy statements of these linked
sites; their privacy practices may differ from
ours.
Privacy Complaints
Electric Rain, Inc takes its users' privacy concerns
seriously. If you believe that Electric Rain,
Inc has not complied with this Online Privacy
Policy with respect to your personal information,
you may write the Electric Rain, Inc Privacy Officer
at the address indicated above.
In your letter, please describe in as much detail
as possible the ways in which you believe that
the Electric Rain, Inc Online Privacy Policy has
not been complied with. We will investigate your
complaint promptly.
Please note that if you provide Electric Rain,
Inc with inconsistent privacy preferences (for
example, by indicating on one occasion that third
parties may contact you with marketing offers
and indicating on another occasion that they may
not), Electric Rain, Inc cannot guarantee that
your most recent privacy preference will be honored.
Also, please note that Electric Rain, Inc is
not responsible for the content or privacy practices
of non-Electric Rain, Inc Web sites to which this
Site or any other Electric Rain, Inc Web site
may link. You should review the privacy policy
of such sites before using the sites. |